A specialist healthcare IT partner for over three decades — combining deep compliance expertise with proactive, personal support.
For over three decades, CyberSquad IT Consulting has led Australia's healthcare sector, specialising exclusively in tailored IT solutions for medical practices. Headquartered in Adelaide, with a second office in Hobart's historic Salamanca Place and local teams in Sydney and the Gold Coast, we proudly support over 350 medical clinics nationwide.
Our Australian-based team combines deep healthcare compliance expertise, unmatched technical know-how, and proactive support to maximise productivity, ensure robust data protection, and build lasting client relationships.
Founder and Managing Director, John is a recognised expert in bespoke IT solutions for healthcare. His inclusive, empathetic leadership has built a culture of trust and collaboration, making CyberSquad a preferred partner for healthcare organisations across Australia. Outside work, John is a passionate foodie and cook.
Angela's personable nature drives success in building and maintaining client relationships and managing our team. With us for over a decade, her meticulous approach and understanding of specialised healthcare support make her an irreplaceable asset. She loves time with family and the odd margarita.
Jessica focuses on streamlining operations and automating processes to drive organisational excellence. Her client-focused approach keeps client needs and satisfaction at the forefront of every decision. She loves a sneaky glass of bubbles, volleyball, and weekends with her nieces and nephews.
A Senior Consultant and healthcare subject-matter expert, Simon builds relationships and delivers solutions regardless of complexity. With 15+ years in IT and healthcare, he offers expertise in technical pre-sales and project management. He's an avid football supporter and enjoys camping with his family.
As our Customer Success Lead, Gavin draws on over a decade of healthcare IT experience — and a base in Tasmania — to keep client relationships strong and service consistently superb. Outside work he enjoys time with friends and family, travelling, and shooting sports.
An accounting professional with a strong reputation for being detail-oriented, Francesca excels in ensuring financial accuracy and compliance. Her commitment to the best interests of the business and its clients is at the core of her work. She enjoys movies, netball, and time beachside.
A practice manager who has actually run clinics, John bridges the gap between IT and the day-to-day of a busy practice. He guides clinics through operations, RACGP accreditation, Best Practice training, and billing and MBS — the practice manager in the room, turning good IT into a better-run practice.
Most healthcare IT providers stop at the technician. We go further — our Practice Success Lead, John McQue, is a practice manager who has actually run clinics.
From day-to-day operations to accreditation, training and billing, John brings hands-on practice-management experience that turns good IT into a better-run practice.
Led by John, these Medlink Connect™ engagements give your clinic sustained attention on the work that matters most.
Ongoing monthly improvement — practice-manager mentoring, workflow review and billing-gap analysis.
Hands-on gap review, policy work, evidence prep and team readiness — built around your clinic, not a template.
Role-specific Best Practice training, delivered remotely for new starters, GPs, nurses and managers.
Quiet, confidential preparation for retirement, succession or sale — assessed the way an acquirer's diligence team will.
As testament to our commitment to excellence and ongoing innovation, CyberSquad proudly maintains memberships and strategic partnerships with:
To be the catalyst for transforming healthcare organisations through innovative IT solutions in Australia — the preferred IT consulting partner, driving advancements that redefine the digital landscape in healthcare.
To be the trusted, dependable front-runner in delivering IT services for Australian healthcare — empowering organisations with cutting-edge solutions for improved performance and patient well-being, always to the highest standards.
We believe diversity fuels creativity and innovation. We foster an inclusive culture that embraces the richness of perspectives, backgrounds, and experiences — helping us better serve our clients and create a welcoming environment for all.
CyberSquad was founded by university student John Drummond in Mount Barker. What began as a modest side venture — homemade brochures and driving around the Adelaide Hills fixing home computers — quickly earned a reputation for friendly, reliable service.
CyberSquad opened Compustore on Norwood's bustling Parade, expanding into computer sales and in-store technical consulting — broadening the company's expertise and customer base.
Inspired by rental programs seen overseas, John pioneered IntelliRENT, an innovative financing option that helped more Australians access the latest computer technology — a hallmark of CyberSquad's inventive approach.
Partnering with MIMS Software to advise medical practices revealed a vital need for IT specialists in healthcare. From 1999, CyberSquad devoted itself exclusively to healthcare IT — emerging as a leader in the field.
As the client list grew, CyberSquad moved to a larger facility in Melrose Park. With like-minded colleagues joining, the business began supporting more clinics and projects across South Australia.
CyberSquad moved its HQ to Unley Road, Adelaide — symbolising its evolution into a national player, supporting clinics nationwide, including remote providers as far as Kangaroo Island.
Growth took CyberSquad beyond the mainland with an office in Hobart's historic Salamanca Place. What began with a single consultant in a carport blossomed into a full branch serving clinics across Tasmania.
CyberSquad is proudly Australia's premier dedicated healthcare IT consulting company. From King William Road in Unley, with a Hobart office and local teams in Sydney and the Gold Coast, our team of 20+ professionals supports 350+ medical practices nationwide — still led by founder John Drummond.
With over 30 years of healthcare IT expertise, we'll help you identify the perfect solution tailored specifically to your needs.
Book your free consultation now or call 1300 300 497 and let's get started today!
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