Managed healthcare IT

Comprehensive Healthcare IT Solutions

The day-to-day IT that keeps your clinic running — round-the-clock support, secure cloud, and cybersecurity, purpose-built for medical practices and aligned with RACGP standards.

Services

At CyberSquad, we deliver reliable, future-ready IT solutions purpose-built for medical practices across Australia. From fully managed support packages and 24/7 remote access, to secure cloud environments and cyber compliance aligned with RACGP standards — our services are designed to reduce downtime, protect patient data, and streamline clinic operations.

With Medlink Connect™, we offer exclusive tools and training that integrate seamlessly with your practice systems, helping your team stay productive, protected, and prepared for what's next.

Support & management

Specialised Healthcare IT Support & Management

24/7 Healthcare IT Helpdesk

Expert Australian-based IT support available around the clock, ensuring your medical practice operates seamlessly with minimal downtime.

Comprehensive Managed IT

Full-service management of your IT infrastructure, including proactive monitoring, scheduled updates, endpoint security, and ongoing optimisation.

Practice Startup & Expansion

End-to-end consultancy and project management for new medical practices and expanding clinics, covering everything from IT setup to Medicare compliance.

Cloud & collaboration

Secure Cloud Solutions & Clinical Collaboration

  • Optimised Cloud Hosting for Healthcare

    Reliable, secure cloud hosting tailored specifically for Australian medical clinics, keeping critical systems accessible and compliant.

  • Secure Remote Access & Communications

    Convenient, secure access to your clinic's systems and seamless communication, including mobile apps for effortless remote work.

  • Microsoft 365 Collaboration

    Efficient integration with Microsoft 365 — secure Teams communication, simplified SharePoint document management, and compliant file-sharing.

  • Practice Management Software Hosting

    Fully managed cloud hosting for leading clinical software (e.g. Best Practice Software) for reliable access and enhanced efficiency.

  • Automated Data Backup & Recovery

    Secure, automated backup designed for healthcare, ensuring rapid recovery and minimal disruption in case of data loss or downtime.

Security & compliance

Healthcare Cybersecurity & RACGP Compliance

  • Managed Security & Vulnerability Monitoring

    Next-generation firewalls, endpoint security, and round-the-clock threat detection tailored specifically for healthcare practices.

  • Compliance Consultancy & Audit Preparation

    Expert support to align your practice with RACGP guidelines and the ACSC Essential Eight, simplifying compliance and audit readiness.

  • Phishing Protection & Security Training

    Advanced staff training using Medlink Connect™ | ThreatIQ simulated phishing and targeted cybersecurity awareness programs.

  • Secure Encrypted Email & File Transfers

    Encrypted communication powered by Microsoft Purview and Medlink Connect™ | Vault, keeping patient data confidential and secure.

  • Conditional Access & Geolocation Protection

    Access restricted to authorised Australian locations, significantly reducing the risk of unauthorised access and data breaches.

Ready to elevate your healthcare practice?

With over 30 years of healthcare IT expertise, we'll help you identify the perfect solution tailored specifically to your needs.

Book your free consultation now or call 1300 300 497 and let's get started today!

Contact Us